ThinkWrite Technologies Support

If you have any questions or would like to learn more about our company please fill out this contact form and a member of our staff will reach out to you directly.

Ultra Durable Pro Headset (TW210/220)

Ultra Durable Pro Headset features

  • Omni Directional Flip Down Microphone
  • ”Comfort-First“ Compression Headband
  • Optimized Audio Curve
  • Ergonomically Shaped Ear Cushions
  • Chew Resistant Fabric Cable

Ultra Durable Pro Headphone (TW200)

Ultra Durable Pro Headphone features

  • ”Comfort-First“ Compression Headband
  • Ergonomically Shaped Ear Cushions
  • Optimized Audio Curve
  • Chew Resistant Fabric Cable
  • Inline Volume Control

Ultra Ergo Headset (TW110/120)

Ultra Ergo Headset features

  • Durable Abs Plastic Frame
  • Ergonomically Shaped Ear Cushions
  • Omni Directional Flip Down Microphone
  • Chew Resistant Fabric Cable

Ultra Ergo Headphone (TW100)

Ultra Ergo Headphone features

  • Durable Abs Plastic Frame
  • Ergonomically Shaped Ear Cushions
  • Hi Fidelity Sound Quality
  • Chew Resistant Fabric Cable

Ultra Light Headphone (TW50)

Ultra Light Headphone features

  • Durable Plastic Frame
  • Lightweight and Flexible
  • Hi Fidelity Sound Quality
  • Chew Resistant Fabric Cable

Breakaway Adapters (TW-BC1)

Breakaway Adapters features

  • Flexible adapter reduces breakage
  • Durable design
  • 3.5 x .5 x .5 inches

PRODUCT LIMITED WARRANTY

Thinkwrite Technologies LLC products purchased directly through Thinkwrite Technologies or through an authorized dealer, reseller or distributor, include Thinkwrite Technologies standard Limited Warranty for each product purchased. This Thinkwrite Technologies limited warranty is the sole warranty provided for purchased products and provides that all products purchase are new, and are free from any defects in manufacturing, materials and workmanship when used for the normal service or purpose of such product. Such Limited Warranty shall cover each product within the Ultra Durable Pro and Ultra Ergo product line for two years and for the Ultra Light product line for one year from the date of original purchase, and in the event that a defect is discovered within the warranty period stated above, purchaser shall promptly notify Thinkwrite Technologies of such warranty claim, and Thinkwrite Technologies shall, at its sole discretion, either repair or replace such product within a reasonable period of time, once Think Write has confirmed that such product falls within the terms of this Limited Warranty.

This Thinkwrite Technologies Limited Warranty does not cover defects or damaged product resulting from or caused by improper or unreasonable use or maintenance, accidental damage or breakage, abuse, unauthorized modification or alteration of the original condition of the product, damage caused by use in conjunctionwith other products, or any unauthorized repairs to product covered otherwise covered by this warranty.

Except for this Limited Warranty expressly set forth above, Thinkwrite Technologies does not provide any other form of representation or warranty, whether express or implied, written or oral, and specifically disclaims any other form of express or implied warranty of merchantability or fitness for a particular purpose. In no event or circumstances shall Thinkwrite Technologies be responsible or liable for any form of special, incidental, consequential or exemplary damages, whether direct or indirect, related to any sale of product or the warranty set forth above.

Warranty Claims

We will respond to your inquiry as soon as possible. Ultra Durable & Ultra Ergo products carry a 2 year warranty. Ultra Light products carry a 1 year warranty. Please read the warranty for the item you are inquiring about, linked above, prior to submitting a claim. Photo documentation of the item is a requirement for all warranty claims. Please have photos ready to email to help expedite the claim process.

For returns, please fill out form below and a RMA number will be sent via email. All returns are subject to a 15% restocking fee. All return shipments must be prepaid.

FOR Thinkwrite Technologies WARRANTY CLAIMS, PLEASE FILL OUT THE FORM BELOW